Client Testimonials

“I am pleased to provide a letter of reference for Starship Courier. Kohl & Frisch Ltd has been using the services of Starship Courier since January, 1999. Since this time, Starship has provided exemplary service to our customers. In the pharmaceutical industry, on-time delivery is paramount. Starship has been able to meet this demand and provide consistent and reliable service to all of our customers. The service excellence is achieved by their ability to respond to fleet fluctuations in a manner that mirror the needs of Kohl & Frisch.

“One of the many strengths of Starship is their flexibility to be able to support a dynamic environment. This is achieved by the on-going site support of Marnie Dale whose role is to review and monitor the performance of the brokers. The adherence to the driver’s uniforms, knowledge of paperwork and excellent driver stability are maintained through the continual fleet monitoring that Starship provides. Most of the drivers are still with K&F since inception of the relationship in 1999. The drivers are very courteous and conduct themselves in a professional manner. The continual on-site support ensures that service not only meets but exceeds all expectations.

“The continued auditing of drivers for appearance, customer locations and communication skills are managed with Starship and their experienced team of staff. As Starship demonstrated that they were able to provide superior service to our customers in Ontario, they were also awarded the dedicated next day and same day routes in Vancouver. Starship provides customized service and is able to handle shipments of various sizes.

“I would not hesitate to recommend the services of Starship Courier. Please do not hesitate to call me at (905) 660-7622, ext. #273 if you have any questions.

—Philip Chin, B.Sc., CITT
National Transportation Manager
Kohl & Frisch Limited

Main Drug Mart